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e liquids, e cigarettes Wholesale Ireland
KangerTech Ireland Distributor eCigarettes World
eCigarettes World Dekang Classic / Dekang Silver Label Distributor Ireland
eCigarettes World Take it Distributor Ireland
eCigarettes World Take it Distributor Ireland
Job at eCigarettes World Ireland

Delivery Information:


eCigarettesWorld.ie uses Fastway Couriers, Express Post and Registered Post to deliver your order safely and on time. Orders are shipped Monday to Friday, except weekends and bank holiday.

Ireland and Northern Ireland:

Fastway Couriers:
If the order is made before 4.00pm Monday to Friday your order will be shipped the same day and delivered to you within 1 - 2 working days.
Fastway Couriers do not deliver packages on the weekends and bank holiday.
Tracking information will be sent to you by e-mail after 4pm on the day in which package is sent.
To track your parcel: http://www.fastway.ie/courier-services/track-your-parcel

The tracking number will be registered after 7pm in the system and than your tracking number start be active.


Fastway Couriers Customer Service Numbers below, to contact Fastway with your tracking number, starts with PY0000

Contact your nearest Fastway depot
Cork
Phone: 021 500 1010
North East
Phone: 041 686 0000
South East
Phone: 051 445 854
Dublin
Phone: 01 4242 900
North West
Phone: 074 912 0668
South West
Phone: 061 481828
Midlands
Phone: 057 864 5250
Northern Ireland
Phone: 028 9448 8181
West
Phone: 093 528 34


Delivery Prices:
€3.80 for purchases under €10
€2.30 for purchases over €10 to €25
€1.99 for purchases over €25 to €45
Free Shipping for purchases over €45

Delivery Notes
We do everything we reasonably can to satisfy our valued customers, but one thing we have absolutely no control over is your correct delivery details.

So we suggest before you place an order to double check:
• Your delivery address
• Provide your most updated mobile or landline phone number (Courier can contact with you if he have a problem with delivery address)
• Please ensure that someone is at home to sign for the parcel. (This can be you, your friend or family member) Of course, courier can deliver to your workplace or you may have a trusted neighbor who would be able to sign for your package. Just leave a brief message under order.

Express Post:
If the order is made before 4.00pm Monday to Friday your order will be shipped the same day and delivered to you within 1 working day. Orders placed after 4pm on Thursday will be delivered on Monday. Orders placed after 4pm on Friday will be delivered on Tuesday.
An Post do not deliver packages on the weekends and bank holiday.
Tracking information will be sent to you by e-mail after 4pm on the day in which package is sent. The tracking number will be registered after 7pm in the system and than your tracking number start be active.

To track your parcel: https://track.anpost.ie/TrackList.aspx

An Post Express Post Customer Service Number: 1850 57 58 59 between 9am and 5:30pm with your tracking number, starts with LJ

Delivery Prices:
€7 for purchases under €10.00
€5.8 for purchases over €10.00

Delivery Notes
We do everything we reasonably can to satisfy our valued customers, but one thing we have absolutely no control over is your correct delivery details. Please ensure that someone is at home to sign for the parcel. (This can be you, your friend or family member). If the postman could not find anyone at the address, package will be available for pickup at your nearest Post Office.

Outside Ireland:

Registered Post:
If the order is made before 4.00pm Monday to Friday your order will be shipped the same day and delivered to you within 4 - 7 working days.
Tracking information will be sent to you by e-mail after 4pm on the day in which package is sent. The tracking number will be registered after 7pm in the system and than your tracking number start be active.

An Post Express Post Customer Service Number Customers calling from outside the Republic of Ireland: +353-1-705 7600 between 9am and 5:30pm with your tracking number, starts with LJ

Delivery Prices:
€13.00 one flat rate for all purchases

Delivery Notes
We do everything we reasonably can to satisfy our valued customers, but one thing we have absolutely no control over is your correct delivery details. Please ensure that someone is at home to sign for the parcel. (This can be you, your friend or family member). If the postman could not find anyone at the address, package will be available for pickup at your nearest Post Office.

Standard Post:
If the order is made before 4.00pm Monday to Friday your order will be shipped the same day and delivered to you within 4 - 7 working days. Using Standard Post is not possible to trace the package and the package is not insured.

Delivery Prices:
€7.00 for purchases under €30.00
€8.00 for purchases over €30.00

Delivery Notes
We do everything we reasonably can to satisfy our valued customers, but one thing we have absolutely no control over is your correct delivery details. If the postman could not find anyone at the address, package will be available for pickup at your nearest Post Office.

Delivery Terms:


1. Deliveries are made throughout Europe. It is your responsibility to check your local laws regarding electronic cigarettes prior to placing your order. eCigarettes World is in no way liable for products that are illegal in your locality.

2. Before accepting a package from postman / courier please check if it is not damaged in transit.If the package bears damage marks you should not accept shipments. In the presence of postman /courier make a damage report and contact us as soon as possible to clarify the matter. 

If it happens that something is missing in the consignment or the level of nicotine e-liquid is different than the one that you ordered. Please let us know about that within 2 days of delivery. Short message and photo will be very helpful (email: info@ecigarettesworld.ie). Reports after that time period will not be considered.

3. We will not be liable for any failure to perform or delay in performance of any of our obligations under a contract with customer that is caused by events outside our reasonable control. We will use our reasonable endeavors to notify you if such an event occurs. The steps that we take in the event of a delay of delivery or disappearance of a package:
- if the package is not delivered within 7 days we make a claim for delayed delivery and we are waiting for a response from the An Post / Fastway.
- If the situation has not been resolved within two weeks we make a claim for the missing package, and we are waiting for a response from the An Post / Fastway.

 5. We do everything in our power to offer the fastest shipping, lowest prices, and best customer service in the industry. We do everything we reasonably can to satisfy our valued customers, but one thing we have absolutely no control over is the package once it has been handed over to the Post Office / Fastway. Customer from outside Ireland choosing delivery via Standard Post does so at their own risk. As such, we absolutely do not guarantee your package will be delivered to you under any circumstance whatsoever. There are NO EXCEPTIONS to this rule. As a form of delivery we suggest Registered Post with tracking number. 

6. If the package is returned to us because it was not received from the Post Office or was given the wrong address, the customer will be charged for the costs of re-delivering: Ireland €5.00, Outside Ireland €10.00.

7. If customer return to us a fully working product called as a faulty. The customer will be charged for the costs to re-send item Ireland €5.00, Outside Ireland €10.00.

Best regards and Happy Shopping 


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